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5ive Star Cleaning Service

About Us

At 5ive Star Cleaning Service, we put your comfort and peace of mind first. With over 10 years of experience, we proudly provide reliable and detailed cleaning service for both homes and businesses across Matthews and the surrounding areas.
From routine housekeeping to deep cleans and office maintenance, our team delivers spotless results — every time. We believe in honest work, consistent service, and treating every space with care.
All 5ive Star Cleaning Service team members undergo thorough background checks to ensure your safety and peace of mind.
Let us handle the cleaning, so you can enjoy what matters most.

Areas Served

What We Offer

Our Services include:

Residential Cleaning Services: Enjoy a spotless, stress-free home with our professional residential cleaning services. Our experienced team takes care of everything—from detailed dusting and vacuuming to deep sanitization of kitchens and bathrooms. We leave your living space fresh, clean, and inviting so you can focus on what matters most.
Commercial Cleaning Services: Maintain a clean, professional appearance with our reliable commercial cleaning services. We service offices, retail stores, and commercial properties of all sizes, ensuring a sanitary, safe, and welcoming environment for both employees and customers. Depend on us for consistent, high-quality results.
Move-In & Move-Out Cleaning: Make moving easier with our comprehensive move-in/move-out cleaning services. Whether you're preparing a property for new occupants or settling into a new space, we deliver a top-to-bottom clean—scrubbing, sanitizing, and polishing every surface for a flawless finish.
Airbnb & Vacation Rental Cleaning: Keep your short-term rental guest-ready with our fast and thorough Airbnb turnover cleaning. We ensure every stay starts with a pristine space by cleaning between bookings, restocking essentials, and maintaining the high standards needed for 5-star reviews.
Post-Construction Cleaning: After construction or renovation, trust our post-construction cleaning experts to handle the mess. We remove dust, debris, and residue, transforming your property into a clean, safe, and move-in-ready environment. Perfect for new builds and remodels.
Recurring Cleaning Services: Keep your home or business consistently clean with our flexible recurring cleaning plans. Choose from weekly, bi-weekly, or monthly services customized to your schedule and cleaning needs—ensuring ongoing freshness without the hassle.
Deep Cleaning Services: Our deep cleaning services target built-up dirt, grime, and hard-to-reach areas. Ideal for seasonal cleaning, special occasions, or first-time service, we go beyond surface-level cleaning to deliver a truly refreshed and sanitized space.

Testimonials

On 7/23/2026 Nancy King had this to say:
Friendly, efficient and thorough. Attentive to requests and aware of good cleaning methods. Reliable and prompt. We and our neighbors are all happy w this service. Strongly recommend!

On 7/21/2026 Robert Morrison had this to say:
A+

On 7/17/2026 Amanda Stacevicz had this to say:
We love 5ive Star, they do a great job and are reliable every month!

On 7/17/2026 Taylor Trotter had this to say:
Vivianne does an amazing job! I love coming home to a nice clean house 🤗🤗

On 7/16/2026 Dawn Dykema had this to say:
We were referred to 5ive Star Cleaning Service by neighborhood friends, who have used this service for over 15 years. Vivian is prompt, does a good job, and provides good communication prior to and after our scheduled cleaning dates.

Contact Us

5ive Star Cleaning Service
Matthews, NC 28104
Phone: (704) 726-5632
Email: 5ivestarcleaningservice@gmail.com

Where To Find Us

Payment Types Accepted

Personal Checks, Zelle, Cash App

Our Hours

Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: By Appointment Only
Sunday: By Appointment Only

News

✨ Sparkling Clean Spaces Start Here! ✨
Looking for reliable, top‑quality cleaning you can trust? 5ive Star Cleaning Service delivers detailed, dependable cleaning services that leave your home or business fresh, clean, and stress‑free.
✅ Residential & Commercial Cleaning
✅ Routine & Deep Cleaning
✅ Reliable, Professional Service
✅ Results that Shine
Let us handle the cleaning so you can enjoy your space—spotless and worry‑free.
📞 Contact 5ive Star Cleaning Service today to schedule your cleaning!

FAQ

How do I get an estimate for cleaning services?

We offer free, no-obligation estimates. Simply provide your home's square footage, number of bedrooms and bathrooms, and any special requests (junk removal, deep cleaning, appliance cleaning). Estimates are based on the size of your home, service type, and level of cleaning required.

What does Regular Cleaning include?

Regular Cleaning is designed for ongoing maintenance and includes:

Dusting windowsills, blinds, fans, and baseboards
Scrubbing shower walls, doors, and bathtub
Cleaning mirrors, sinks, countertops, and exterior of cabinets
Vacuuming rugs and mopping floors
Kitchen tasks like cleaning microwave, stove, and exterior of cabinets
Bedrooms and living areas: dusting furniture, vacuuming upholstery, and making beds
This service is ideal for weekly, bi-weekly, or monthly upkeep.

What does Deep Cleaning include?

Deep Cleaning is a more thorough service that covers everything in Regular Cleaning plus:

Cleaning ceiling fans, vents, and window tracks
Washing doors and frames
Cleaning under furniture and inside appliances
Scrubbing grout and hard-to-reach areas
Deep Cleaning is perfect for move-ins, move-outs, seasonal refreshes, or homes needing extra attention.

Does the size of my house affect the cost and how long will it take?

Yes. Larger homes require more time and resources, which increases the cost. For example:
Small homes (up to 1,000 sq. ft.): Typically take 1 hour.
Medium homes (1,000–3,000 sq. ft.): Around 2-2.5 hours.
Large homes (3,000+ sq. ft.): May take 3+ hours depending on condition and service type.

Can I choose which rooms or areas to have cleaned?

General Cleaning includes dusting, vacuuming, mopping, and surface wipe-downs.
Yes! We offer customized cleaning plans so you only pay for what you need. Whether it’s just the kitchen and bathrooms, or high-traffic areas like the living room and entryway, we’ll tailor the service to your preferences. Just let us know during booking which rooms to include or exclude.